Reference

How jojobet Handles Your Personal Information

We built this policy to be direct — no buried clauses, no vague language. When you create an account, make a deposit via PayPal, Venmo, or Play+, or browse the lobby, we collect specific information, and this page tells you exactly what that is…

Clear data collection disclosurePayPal, Venmo, Play+ transaction privacyYour right to access and correct dataAccount security practicesUS-eligible states only
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jojobet How jojobet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data protection at jojobet is not a checkbox — it shapes how we build every account flow. From the moment you link a PayPal wallet or load your Play+ card, the data involved is handled under strict access controls. Here is what that looks like in practice across four core areas.

Encryption in Transit and at Rest

All account data — including identity documents uploaded during verification and payment method details — is encrypted using industry-standard SSL protocols during transmission and at rest on our servers.

Cookie Use and Consent

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can manage cookie preferences from the settings panel on any page without losing your session.

Retention and Deletion

Account records are kept for as long as required by the state regulations governing your eligible jurisdiction. Once that period ends, or if you close your account, personal data is deleted or anonymized according to our retention schedule.

Your Right to Access and Correct

You can request a copy of the personal data we hold at any time. If anything is inaccurate — a misspelled name or an outdated address — you can flag it via Account Settings or live chat and we will correct it promptly.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, want to request a copy of what we hold, or need to update inaccurate information on your account, our support team handles privacy requests directly. You can reach us by live chat, email, or through the account help center — each channel routes to a real agent who can pull your account record and act on your request.

Live Chat Open the chat widget from any page in your account dashboard. A support agent handles data requests and can flag your ticket for our privacy team within the same session.
Email Support Send your privacy request to our support address found in the account help center. Include your registered email so we can locate your record and respond within a reasonable timeframe.
Account Help Center Log in, navigate to Account Settings, and select Privacy & Data. From there you can submit a data-access or correction request directly, without needing to contact an agent first.

Frequently Asked Privacy Questions

These are the questions we hear most often from people reading this policy. Each answer is specific to how jojobet actually handles data — not a generic template response.

We collect your name, date of birth, email address, and the payment method you connect — such as PayPal or a Play+ prepaid card — along with device and session data used to detect fraudulent access.

We share data only with the service providers who run identity verification, payment processing, and fraud detection. We do not sell your personal information to advertisers or data brokers under any circumstance.

Log in to your account, go to Account Settings, and select Privacy & Data to submit a data-access request. Alternatively, contact our support team via live chat or email with your registered address.

Retention periods follow the state regulations applicable to your eligible jurisdiction. After that period, your personal data is deleted or anonymized. Exact timelines vary by state law.

Payment transactions route through the provider's own secure environment. We do not store full payment credentials on our servers; only tokenized references used to link your wallet to your account are retained.

Yes. Use Account Settings to update inaccurate details directly, or contact our privacy team by live chat or email. Deletion requests are handled in line with applicable state data regulations in your eligible jurisdiction.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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