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What You Need to Know Before You Play

jojobet operates where state law permits, and these legal terms set out exactly what we ask of you and what you can expect from us — from account eligibility and data handling to how we resolve disputes.

State-Dependent AccessAccount Eligibility RulesData Retention PolicyDispute Resolution PathContact Rights
jojobet What You Need to Know Before You Play
HOW WE PROTECT YOU

Data Handling, Security, and Your Account Rights

We use industry-standard SSL encryption on every page and during every PayPal, Venmo, or Play+ transaction. Account data is stored on servers with access controls, and we do not sell your personal information to third parties for marketing. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where our legal obligations allow it.

Cookie Policy

We use functional and analytics cookies to keep your session active and measure page performance. You can manage cookie preferences in your browser settings at any time without losing your account access.

Data Retention

Transaction records — including PayPal and Venmo payment history — are retained as required by applicable state and federal law. We delete or anonymize data that exceeds the retention window on a rolling schedule.

Account Security

Two-step verification is available on your account and we strongly recommend enabling it. Any login attempt from an unrecognized device triggers an email alert so you can act immediately if it wasn't you.

Request Changes

To update your account information, correct a data record, or submit a deletion request, go to Account Settings and select the Data Rights option, or contact us directly through live chat.

LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

If you have a question about your rights under these terms — account access, data requests, or a dispute about a transaction through PayPal, Venmo, or Play+ — reach us through the channels below. We route legal and account queries separately from general support so your issue lands with the right team the first time.

Live Chat Start a live chat session from your account dashboard. Legal and compliance queries are flagged separately and handled by a dedicated policy team, not the general help queue.
Email Support Send detailed account or data-rights requests to our support email address, found in your account settings under Help. Expect a written response within the timeframe stated in your confirmation.
Account Help Center Your account dashboard includes a Help section with policy documents, data-request forms, and step-by-step paths for disputing a transaction or requesting account closure.

Common Legal Questions from Our Users

These are the questions we hear most often about account eligibility, data rights, and how these terms apply to real account activity including PayPal and Venmo transactions. If yours isn't here, live chat is the fastest path to a direct answer.

Access depends entirely on your state's law. We are available where state law permits online casino or sportsbook activity. Check your state's current rules before opening an account or funding it.

We collect the information you provide at registration, plus transaction data from PayPal, Venmo, or Play+ activity. Retention periods follow applicable state and federal requirements, and we delete data past those windows.

Yes. Go to Account Settings, select Data Rights, and submit a request. We will compile and deliver your data within the timeframe required by applicable law and confirm receipt by email.

Open a dispute through the Help section in your account dashboard. Include the transaction date, payment method used — PayPal, Venmo, or Play+ — and the amount. The policy team reviews and responds in writing.

Yes. We send an email notification to your registered address before any material change takes effect. Minor updates such as formatting corrections do not trigger a notification, but the current version is always in your account.

Submit a closure request through Account Settings or via live chat. We will process it and delete or anonymize your data where our legal retention obligations allow, then confirm the outcome by email.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.